Which of the following is an example of change management and project coordination in Collaboration, Facilitation and Integration?

• A. Developing and Defining Health Care Policy
• B. Serving as System Administrator of an LMS
• C. Coordinating installations, system upgrades and optimization
• D. Employing research methodologies to disseminate knowledge

Answer: (C)

The item tests applying change management and project coordination during technology transitions. Coordinating installations, system upgrades and optimization embodies this because it requires planning and sequencing activities, aligning multiple stakeholders (IT, clinical staff, vendors, and leadership), coordinating testing and training, arranging resources, and establishing go-live and rollback plans. It also involves monitoring outcomes and integrating the new or improved system into daily workflows, which is the essence of collaboration, facilitation, and integration in practice.

Policies, governance tasks, or research-focused activities may involve important work, but they do not center on guiding a cross-functional transition or coordinating the hands-on rollout and adoption of a system the way this option does.